FAQs
Do You Have Questions?
At Spabulous Party Palace in Port Saint Lucie, Florida, we want to keep you up-to-date with our services, pricing, and policies. Hence, we listed the frequently asked questions from our customers along with our answers for your benefit. Should you have any concerns and inquiries, please don’t hesitate to give us a call or send us an email.
What are your business hours?
We are available any day for birthday parties. All parties are 1 hour and 45 minutes long. We do not accept walk-in clients, but we will do our best to accommodate you. Please call 772-634-6906 first to receive an appointment time. Refer below to see our business hours.
Non School Days:
Monday to Saturday 10:00 AM - 6:00 PM
School days:
Monday to Friday: 3:30 PM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: For Birthday Appointments
How do I reserve a party date?
To reserve a party date, contact us through the Reservation and Inquiry Form or call 772-634-6906 or 772-237-5737. We will hold your inquiry for 24 hours, at which time we will require that you make a nonrefundable deposit of 50% of the total cost or you could forfeit your reservation. We are booking up quickly, so call us as soon as possible to make your deposit and confirm your reservation!
Our parties are reserved on a first-come, first-served basis, and your date is not confirmed until the deposit is paid one week prior to the party date. Please pay the balance the day before the party.
May I bring food to the party?
Yes! However, our food guidelines must be followed. We are dedicated to maintaining a peanut-and-shellfish-free environment for our guests. We will not permit any food with shellfish, peanuts, or peanut butter in our facility. It is the parent’s or guardian’s responsibility to ensure their child does not ingest any food that he or she is allergic to.
Please understand we have limited food choices due to maintaining the cleanliness of our facility, costumes, and linens. If you wish to bring food for guests, it is imperative that you follow our food policy or we may refuse to allow you to bring your food. We will provide drinks, two slices of pizza per child, chips, and one dessert item.
How much does it cost?
We have several party themes for you to pick from. A deposit of 50% must be made one week prior to the party and the remaining balance one day before the party.
All deposits are nonrefundable. Our party packages include up to 10 children. We do not discount the party if you have less than 10 children due to the private and inclusive nature of our parties. For parties that exceed 10 children, the cost for each additional child is $25. We can accommodate no more than 12 divas at a time.
What days of the week can I have a party?
We can accommodate weekday or weekend events and are flexible with times. We are happy to host Pajama Parties, Play Dates, After-School Surprise Outings, Girls’ Night Out, Preschool or Homeschool Groups, Girl Scouts Meet, or Team Parties anytime by appointment in our spa for smaller groups or our party suite for large groups. Contact us for pricing and availability.
Weekend Party Time Slots
Saturday:
10:00 AM –11:45 AM
12:00 PM –1:45 PM
2:00 PM – 3:45 PM
4:00 PM – 5:45 PM
6:00 PM – 7:45 PM
Sunday: *For Birthdays only
11:00 AM –12:45 PM
1:00 PM – 2:45 PM
3:00 PM – 4:45 PM
Can I view Spabulous Party Palace before I reserve a date?
We would love to show you around! We typically schedule party room viewings by appointment during the week or Saturday prior to or in between parties. If you are unable to visit us prior to your party, you can rest assured that you will not be disappointed. Our virtual tour and photos are an accurate representation of the venue. We are frequently told that our venue exceeds expectations.
What do I need to provide?
We provide all the supplies for the party activities including table décor, plates, napkins, teacups, and tea for the children. You only need to bring cupcakes or cake. You may also bring party favors. If your party favors contain candy, please do not hand out until the guests are leaving the venue.
Can I tip my party leaders?
Absolutely! If you feel your party leaders deserve a service gratuity, it is always appreciated. Cash gratuities of $10 to $20 are the average tips our girls receive. However, if you feel your party leader or spa attendant has done an outstanding job, you are welcome to tip as much as you like!
What if I need to reschedule my party?
All deposits are nonrefundable. If you want to reschedule due to illness or emergency, we will do our best to accommodate your requested date and time. If you choose to cancel your party for any other reason, your deposit is nonrefundable.
What time should I arrive for my party?
Because we host several parties daily, you will be permitted to enter the venue no more than 10 minutes prior to the party start time. Please keep in mind that guests may not be able to enter the party suite until five minutes prior to party time. We do have a nice lobby with seats should you or guests need to wait a few minutes.
What happens if I arrive late to my own party?
Because we host several parties in one day, it is very important that we start and finish all parties on time. Please note that we are unable to extend your party due to late arrivals and we do not issue refunds or discounts as the time was reserved specifically for your party. Also, please help us ensure the party ends on time. We do not like to ask people to leave, but sometimes it is necessary.
Kindly help us direct your party guests to exit the building so we may prepare for the next party. Please ask all parents that drop off to return 10 minutes before the party ends. If a guest arrives late, they may join the party to where it has progressed.
Please understand the reason for this is to ensure the quality of your child's party. If we have to stop our activities to tend to late arrivals, your guests may not have time to enjoy everything.
How do you handle misbehaving children?
We are not responsible for ill-behaved kids and uncooperative guests. It is the parent’s responsibility to attend to his/her child who is misbehaving and/or does not want to participate so we can provide the best party experience for you and your guests.
Please feel free to take your child outside or to the lobby until he or she calms down. We ask all party guests remain in the party suite at all times as we have unlocked doors and children must be in view of adults at all times. We are not responsible for accidents or injuries.
Can other parents and/or siblings stay for the party?
Parents are always welcome to stay. We have limited seating for adults. However, there is some standing room available and seating in the lobby. Please note that some of our themes are high energy with lots of movements. We kindly ask the parents or non-participating siblings to please stay clear of activities or dancing and services being performed so we can provide the best party entertainment experience for your guests.
If siblings are participating in the party in any way, they must be included in the final guest count so we can ensure we have enough party leaders.
Is there anything else I should know before my party?
If you are having a princess party, all guests should come dressed in Princess gowns. If it’s dress-up party, please ask guests to wear a leotard or swimsuit under their clothes for comfort and modesty during dress-up activities.
If you are having a spa party, ask your guests to wear comfy clothes and flip-flops if possible and remove all fingernail and toenail polish prior to the party. Hair must also be freshly shampooed.
Do you only have birthday parties? Can other individuals visit?
In addition to birthday parties, we have a day spa designed especially for children. Please call ahead appointments for spa services. We provide hair, nails, facial, glitter tattoos, and makeup services.
We accept appointments for spa services for one to four girls at one time. We also have periodic events that are open to the public. The best way to find out more is to subscribe to our events on Facebook or sign up for the mailing list provided on this page.
How much does it cost?
We have several parties for you to pick from. Please refer to our Party Packages for the exact cost. However, a deposit of 50% must be made one week prior to the party and the remaining balance is due one day before the party. For parties that exceed 10 children, the cost for each additional child is $25. We can accommodate no more than 12 divas at a time.
What do I need to bring?
You should bring the cake/cupcakes.
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